Cancellation policy COVID-19
Unusual times require unusual measures.
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In order to enable you to continue planning your holidays in these difficult times, the virus COVID-19 (Coronavirus), which is currently visiting Europe, has caused us to adjust the cancellation conditions of our holiday accommodations.
These cancellation conditions apply by border closings until further notice.
If the COVID-19 warning message for the region in which you have booked a holiday accommodation is still valid when you start your journey and the borders are closed, we will refund the deposit already paid in full.
If the national borders are open, the normal travel cancellation conditions apply.