Cancellation policy COVID-19
Unusual times require unusual measures.
In order to enable you to continue planning your holidays in these difficult times, the virus COVID-19 (Coronavirus), which is currently visiting Europe, has caused us to adjust the cancellation conditions of our holiday accommodations.
These cancellation conditions apply by border closings until further notice.
If the COVID-19 warning message is still valid for the region you have booked in Spain and the borders are closed, we will refund the paid deposit in full, when you cancel your holiday accommodation from the 3rd day before starting the trip.
At request, also you can rebook at a later travel date or for the following year. This is free of charge and the deposit made by you will be offset.
If the travel restrictions are lifted, the normal travel cancellation conditions apply.